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FAQs

100% Quality Guarantee.

No questions asked return policy. 

Is GenSafe pods suitable for all types of washing machines ?
Yes, GenSafe Swiss Micro Laundry Capsule are designed to be compatible with all types of washing machines, including high-efficiency (HE) machines, standard top-loading machines, and front-loading machines.

Are these laundry pods safe for sensitive skin?

Absolutely. Our laundry pods are hypoallergenic, making them safe for individuals with sensitive skin. They are also free from harsh chemicals that can irritate the skin.

Are the pods safe for coloured and delicate fabrics?

Yes, GenSafe Swiss Micro Laundry Capsule are safe for use with coloured and delicate fabrics. They are formulated to clean effectively without causing damage or fading.

Do laundry pods work in cold water?

Absolutely. Our laundry pods are designed to dissolve effectively in cold water, providing excellent cleaning performance while promoting energy efficiency.

What is the fragrance of the laundry pods?

GenSafe Swiss Micro Laundry Capsule is popular for those who prefer a milder scent or have fragrance sensitivities because it didn’t carry any artificial chemicals scent but natural fragrance.

Are the pods environmentally friendly?

Yes, we are committed to environmental sustainability. Our packaging is recyclable, and our formula is biodegradable, minimising the environmental impact.

How do I store laundry pods?

Store the pods in a cool, dry place, away from direct sunlight. Make sure to keep them out of reach of children to prevent accidental ingestion.

Can I use laundry pods in pre-wash or spot cleaning?

Yes, our laundry pods are versatile and can be used for pre-washing or spot cleaning to target specific stains.

What sets GenSafe Swiss Micro Laundry Capsule apart from traditional detergents?

GenSafe Swiss Micro Laundry Capsule feature a unique hand-wash formulation, with advanced premium quality cleaning solvents.

Are there any special precautions I should take when using laundry pods?

Keep laundry pods out of reach of children, and avoid puncturing or tearing them before use. In case of accidental ingestion, seek medical attention immediately.

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